At Lee’s General Landscaping, we don’t just provide services—we solve problems and go the extra mile to ensure our work exceeds expectations. Kirby C., a homeowner in Bellevue, WA, hired us for a large-scale project and was impressed by our professionalism and proactive approach. Here’s what Kirby shared about their experience:
“I highly recommend Lee’s. We had them do a large amount of work in our yard. Without complaint, they corrected a rockery that they had built into a neighbor’s yard. And, they did something that I didn’t know needed to be done—they dug a trench next to a new concrete patio to prevent water from flowing into the neighbor’s yard. You can judge a good company by how they correct problems and how they do things for you that you didn’t know were needed!”
Scope of Work: Large Yard Project with Problem-Solving Features
Kirby’s project involved:
- Rockery Adjustment: Modifying a rockery encroaching into a neighbor’s yard, showcasing our commitment to accountability and customer satisfaction.
- Trench Digging: Installing a drainage solution to prevent water runoff from a new concrete patio from affecting the neighbor’s yard—an issue Kirby hadn’t realized needed attention.
Challenges & Solutions
- Boundary Adjustments: Correcting the rockery was handled promptly and professionally, ensuring both Kirby and their neighbor were satisfied.
- Proactive Drainage Solution: Recognizing the potential water flow problem, our team took the initiative to dig a trench, protecting Kirby’s property and fostering neighborly harmony.
- Problem-Solving Approach: Kirby’s review underscores our ability to anticipate and address issues that may go unnoticed but could cause problems later.
Best Practices in Action
- Responsibility and Transparency: Addressing the rockery issue without complaint demonstrated our dedication to doing what’s right.
- Proactive Expertise: Identifying and solving drainage issues before they became problems highlights our team’s attention to detail and knowledge.
- Customer-Centered Service: Kirby’s satisfaction with our problem-solving approach speaks to the trust we aim to build with every client.
Services Provided for Kirby
- Rockery construction and adjustment
- Trench digging for drainage
- Concrete patio support and landscaping enhancements
Other Services We Offer
Lee’s General Landscaping provides a wide range of landscaping and hardscaping services in Bellevue and beyond, including:
- Custom landscape design
- Hardscaping (retaining walls, patios, walkways)
- Lawn care, seeding, and maintenance
- Mulching, sod placement, and gravel installation
- Irrigation system installation and repair
- Tree transplanting, pruning, and removal
- Firepit construction and outdoor lighting
- Low-maintenance yard solutions
We’re incredibly grateful to Kirby for trusting us with their landscaping project and for sharing their positive experience. Knowing we made a difference by proactively solving problems and ensuring satisfaction motivates us to keep delivering exceptional service.
If you’re in Bellevue and need reliable landscaping services with a team that anticipates your needs, Lee’s General Landscaping is ready to help. From large-scale projects to tailored solutions, we’re here to transform your outdoor spaces.
Thank you, Kirby, for your recommendation. We look forward to serving you and the Bellevue community again!
Lee’s General Landscaping: Problem Solvers, Innovators, and Dedicated Partners for Your Yard.
